Return

Return 
When you inform us that you want to cancel your purchase, you have 14 days to return the item to us. Return shipping costs are paid by you and are not covered by SAGA Copenhagen.

We recommend that you safely pack your returned goods in the original packaging to prevent damage during transport. Damage caused during transport is your responsibility. If the goods are not received in original condition and packaging, we will make a deduction in the refund corresponding to the decrease in value of the goods.

The items are shipped to SAGA's Warehouse: 
SAGA Copenhagen 
Havnegade 98 
5000 Odense C 
Att. SAGA Copenhagen 

To return your items: 
1. Send your return goods to us within 14 days after you have announced that you wish to cancel the purchase.
2. Wrap your goods securely. If the goods are not received in original condition and packaging, we can make a deduction in the refund corresponding to the decrease in value of the goods.
3. When shipping, remember to choose business delivery (not parcel shop). We recommend using GLS, UPS or PostNord. We recommend that you send your return goods as a package, as you will be given a track and trace number here. You will not be assigned a track and trace number if the returns are sent as a letter. Always keep receipts for shipping. If the return package is lost, it is not SAGA Copenhagen's responsibility.

Return shipping costs are paid by you and are not covered by SAGA Copenhagen ApS

The terms and conditions of trade were last updated on 08.11.2024